Case Study: Helping to Build A Vision For The Future
Client Overview
Community Consolidated School District 180 (CCSD 180) is a vibrant nexus where diverse communities converge, united by a shared commitment to nurturing young minds. Serving the townships of Willowbrook and Burr Ridge from Pre-K through 8th grade, CCSD 180 embodies a dedication to providing optimal environments for academic growth. It is a true beacon in the landscape of education.
The Challenge
As CCSD 180 embarked on an exciting phase of expansion, marked by new construction and an evolving role as a central community hub, a clear vision emerged: to weave technology seamlessly into the fabric of this growth. Yet, the path from this aspiration to tangible reality was unclear.
The Solution
Heliox Group partnered with CCSD 180, not merely as a vendor, but as a strategic architect of their technological future. This involved not just fixing computers, but creating a long-term technology roadmap aligned with CCSD 180’s vision. We immersed ourselves in understanding the district’s multifaceted needs: the imperative to empower students and staff; the desire to serve community organizations effectively; and the commitment to providing accessible technology for the wider public without introducing friction or complexity. Our collaboration encompasses the full spectrum of IT transformation: from strategic planning and procurement to seamless implementation and responsive ongoing support.
Migrating to Cloud-Based Solutions
Orchestrated a smooth transition from on-prem email servers to Google Workspace for Education and migrated the district’s lunchroom management to the streamlined, cloud-based solutions offered by Heartland School Solutions.
Strategic Optimization
Recognizing the value of existing infrastructure, we strategically upgraded the UCaaS VoIP platform, Veeam Backup, and VMware instances. This nuanced approach reduced reliance on cloud resources where on-prem control offered greater efficiency and security for mission-critical data systems.
Intelligent Resource Management
Introduced and implemented PaperCut, an on-prem printing solution, providing the district with enhanced control over resource utilization and cost management..
Modernizing Network Infrastructure
Guided by the principle of a “Single Pane of Glass” architecture, we designed and implemented a managed network solution featuring Cisco Meraki switches, routers, and access points. This creates an easily managed and monitored network stack, simplifying IT oversight.
Fortifying Digital Safety
Created a layered security posture by implementing software-based DNS content filtering alongside new, robust hardware firewalls, to safeguard students within and beyond campus walls.
Replaced the outdated analog security camera with a modern, integrated network of high-resolution 4K cameras operating over Ethernet, enhancing safety and situational awareness.
Creating a Harmonious Ecosystem
Standardized the district’s technology landscape by implementing Jamf as the Mobile Device Management solution for MacOS and iPadOS devices. The strategic shift away from mixed Windows environments streamlined deployment and reduced long-term support costs.
Managed the implementation and distribution of the Chromebook 2:1 program, leveraging the power of Google Workspace for Education and the Instinctive app to ensure seamless device allocation, updates, and assignments for every student.
Business Outcomes
The partnership between Heliox Group and CCSD 180 fostered tangible improvements across the district by delivering:
- Elevated Service Delivery: By streamlining system deployment and management, the IT department could dedicate more time to proactive service delivery, resulting in faster turnaround times and enhanced support for the entire educational community.
- Optimized Resource Allocation: The strategic blend of cloud-based and optimized on-prem solutions freed IT staff to focus on strategic administrative and educational initiatives, directly contributing to improved student outcomes and reduced operational stress.
- Sustainable Cost Efficiency: Intelligent management of IT systems, coupled with granular control, minimized redundancies, reduced material waste, and significantly decreased costly downtime.
